Diocese of Rockville Centre

Rockville Centre, NY – St. Francis Hospital, The Heart Center®, Mercy Medical Center and St. Charles Hospital, all members of Catholic Health Services (CHS), received an “A”—the top grade in patient safety—in the latest Hospital Safety ScoreSM, administered by The Leapfrog Group. Of the more than 2,500 U.S. hospitals assigned scores for spring 2014, only 32% achieved an “A”.

“CHS focuses on consistently delivering the highest quality care and employs high reliability concepts into all of its quality processes and plans,” said CHS Senior Vice President for Medical Affairs and Chief Medical Officer Patrick M. O’Shaughnessy, DO. “This recognition is a tribute to the extraordinary level of commitment from the professionals who provide health services at CHS.”

Compiled under the guidance of the nation’s leading experts on patient safety, the score is free to the public and intended to give consumers information they can use to protect themselves and their families when facing a hospital stay. Calculated under the guidance of Leapfrog’s Blue Ribbon Expert Panel, the Hospital Safety Score uses 28 measures of publicly available hospital safety data to produce a single “A,” “B,” “C,” “D” or “F” score representing a hospital’s overall capacity to keep patients safe from preventable harm.

“Safety should come first for our families when we pick a hospital, because errors and infections are common and deadly,” said Leah Binder, president and CEO of The Leapfrog Group. “No hospital is perfect, but we congratulate the Board, clinicians, administration and staff of St. Francis, Mercy and St. Charles for achieving an ‘A’ and showing us that you made the well-being of patients your top priority.”

St. Francis and St. Charles earned a place among the Best Hospitals for 2013–2014, as ranked by U.S. News & World Report. St. Francis was also ranked number one in the New York City/Metro region in the 2014 Consumer Reports score for hospital safety. In 2013, Mercy and St. Charles were named Top Performers on Key Quality Measures™ by The Joint Commission, the leading accreditor of health care organizations in the U.S. Recently, Mercy was recognized as one of the 100 Great Community Hospitals in the U.S. by Becker’s Hospital Review and awarded the Pathway to Excellence® designation by the American Nursing Credentialing Center.

For 2013–2014, Good Samaritan Hospital, another CHS facility was ranked among the Best Hospitals by U.S. News & World Report, and CHS’s Our Lady of Consolation and St. Catherine of Siena were recognized as two of the Best Nursing Homes in the nation. St. Joseph and St. Catherine of Siena Medical Center, also members of CHS earned the 2013 Get With The Guidelines® Stroke Gold Plus award. All six CHS hospitals participate in the New York State Partnership for Patients, a quality and safety initiative developed by the Centers for Medicare & Medicaid Services.